Whom to Contact if I have Questions about my Postal Store order?

If any customer wants to check the order status or want to know about the service, then he/she should visit the Account Page because there, all the information about your past and current orders is available.

But still, if anyone has any doubt, problem or query then contact:

  • Expedited Packaging & Shipping Supplies regarding free shipping supplies such as envelopes & flat rate boxes:call-center-customer-support

Call 1-800-610-8734. But, before calling take a look at the Hours of Operation:

Monday to Friday – 7:00 a.m. to 11:00 p.m. (ET)

Saturdays – 7:00 a.m. to 6:00 p.m. (ET)

Sundays and Holidays – Closed (Find Holidays)

  • For the items purchased through the Postal Store like Cards & Gifts, Postal Scales, Stamps, and other items:

Call 1-800-STAMP24 (1-800-782-6724). But, before calling take a look at the Hours of Operation:

Monday to Friday – 8:00 a.m. to 8:30 p.m. (ET)

Saturdays – 8:00 a.m. to 6:00 p.m. (ET)

Sundays and Holidays – Closed (Find Holidays)

The online inquiry is also available. Visit this link www.usps.com/help for online help, and you should have the following information:

  • Name that was on the Bill.
  • The billing information submitted with the order.
  • Order Amount
  • Order Placed Date
  • Order Number (if you have)
  • Shipping Info (only if it is different from the billing info)

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