Whom to Contact if Hold Mail didn’t start or stop as Requested?

I have already written a article on Hold Mail. You should read that article first to know about the hold mail. It is a service provided by USPS. If you are going on vacations or somewhere else then you can request for hold mail. United States Postal Service will hold your mail. You can do this task online using USPS official site or you can also visit the post office. You will need to fill a form in both the cases. You have to select the end date and starting date to hold your mail. You will need to fill many options for that. After completing the form if you are filling it online then click submit and if you are filling it in the post office then hand over it to the post office clerk.

Today’s article is about who do you contact if your hold mail request didn’t start or stop. Sometimes it happens that your request for hold mail doesn’t stop or start according to you. In this case what you should do, read the solution below :-

Whom to contact if Hold Mail Request didn’t start or stop according to you :-

In this case you can contact USPS by calling on the following number :-

1-800-ASK-USPS® (1-800-275-8777)

On this number you can talk to USPS Customer Service Representatives but before calling have a look on the time when you can contact to them :-

Monday to Friday :- 8:00 a.m. to 8:30 p.m. EST

Saturday :- 8:00 a.m. to 6:00 p.m. EST

Sundays and Holidays :- Closed (know Postal Holidays)

Note :- The automated information is available 24 hours a day and 7 days a week.


So you can contact on the number given above if your hold mail request didn’t start or stop according to you. It happens several times. Few days back I received a question on this topic so I thought to write a article on it. So I hope it will surely help you if not then leave a comment below.

2 comments Add yours
  1. Hi,
    Out of town and would like to update my Hold mail dates but i don’t have my confirmation number. Requesting my confirmation number .

    Thank you !

    1. Hi! Ernest Rushing,

      If you are out of town, don’t have the confirmation number and want to update the hold mail date then you can contact to USPS customer service at 1-800-ASK-USPS (1-800-275-8777).

      Just tell them your problem and they will surely help you. If necessary, they could also connect you to your local post office.

      Hours of operation are :-

      Monday To Friday :- 8:00 A.M – 8:30 P.M ET
      Saturdays :- 8:00 A.M – 6:00 P.M ET
      Sundays :- Closed

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